Strategic Plan Status Update at CCHHS Board Meeting, January 29, 2010

Jeanene Johnson, Director of the Office of Performance Improvement, gave an overview of activities and progress. The staff of three, specializing in finance, operations, and IT, oversee consultants with a goal of improving all business functions and becoming unnecessary as the management team grows. They will store all records on a restricted access website for future use. Their target is $105 million in reduced expenses. Some focus areas are lab consolidation and pharmacy formularies.

Ten employees will be funded to participate in relief efforts in Haiti for 10 days each.

CEO Foley reported on system leadership goals. The Strategic Plan and 5 year financial plan should be completed by June for approval by the Board. It will include management restructuring to achieve the budget reduction of $105 million (400-500 positions). It will include attention to cultural diversity, patient satisfaction and staff morale. A Board member reminded him that productivity is basic to budget reduction; the director of the Ambulatory & Community Health Network (ACHN) provided data that showed some improvement, e.g., the increase in patients seen per primary care physician session. Concerns continue regarding referrals to specialists. Financial statements will be provided next month. Management is in preliminary discussions with University of Chicago to explore shared use of Provident Hospital.

The Finance Committee Report noted that the Graduate Medical Education study showed inadequate documentation to claim reimbursement due to poor record keeping. Payment systems are still challenging. Systemic issues still need attention.

The Board adjourned to closed session to discuss relevant issues. 
--Submitted by Observer Nancy Staunton