Sunday, August 30, 2015

Cook County Health and Hospital Systems Board Meeting August 28, 2015



Ten public speakers spoke in support of retaining the pediatric unit at Stroger Hospital, defending its specialized care of HIV-infected babies and moms that might not be available to these lower-income patients elsewhere, its high quality training provided for interns, and drawing attention to the loss of revenue should the unit be closed. CCHHS chair Hill Hammock responded, “We have not taken any action on this yet.  We depend on hospital staff for input.”

COMMITTEE REPORTS
Quality and Patient Safety:  Safety Officer Dr. Krishna Das presented metrics showing on-time surgeries at 50%; 66% willing to recommend Stroger Hospital; 63% of ACHN (Community Clinics) patients satisfied with their move through their patient visit.  Dr. Das said staff are receiving ongoing customer service training.

Human Resources: HR Director Gladys Lopez reported 88 vacancies filled in July and anticipates filling another 300 this year.  The average time to hire was down from 133 to 127 days in the 3rd quarter.

Managed Care: Steven Glass, E.D. of CountyCare, reported 170,834 members in July, a decrease he attributed to the arduous annual recertification process.  99.6% of members are now assigned to a “medical home;” more are being kept out of the ER.  Hill Hammock asked for comparative data to other U.S. public hospitals.  One in five patients is readmitted for the same affliction within 30 days, most often detox.  Eighteen percent of CountyCare members are currently assigned to ACHN clinics; many new ACA adults already had another medical home, but the hope is to make the ACHN clinics the “clinics of choice” for CountyCare patients.

Finance: Deputy CEO Doug Elwell explained large contracts, $185m to Cerner Systems for additional modules including remote hosting; $295m for pharmaceutical distribution including negotiated drug purchases; $3m to Access to Care program, possibly to be reduced to $1.5m, a program providing low-cost primary health care services to uninsured persons at 200% or greater of poverty in suburban Cook County.

Budget: Finance Chair Lewis Collens reported that CCHHS held two modestly-attended budget hearings, with speakers supporting the CORE and Prieto centers, as well as the Access to Care program, and proposing budget cuts to $1.5b.  Dr. Shannon said CCHHS will need to make changes quickly to survive financially, including the need for a greater percentage of insured patients, and credited better managed care for the improvements already made.

Doug Elwell led the board through CCHHS accomplishments, priorities, budget drivers and assumptions before presenting the numbers.  Among CCHHS accomplishments are (1) improvements in filled vacancies; (2) expansion of CountyCare; (3) improved access to outpatient services; (4)  the new Patient Support Center receiving 1300 calls per day, with extended hours, nursing support, and scheduling of community-based primary care appointments; (5) the new MRI and linear accelerators allowing for 7000 MRIs annually and 50-100 radiation treatments daily; (6) 1.9m prescriptions filled annually; (7) 14-bed four flex unit opened for short stays; (8) decreased Stroger Hospital wait time 35%; (9) Cermak Clinic residential treatment unit fully operational, housing 1,000 detainees daily. 

CCHHS Priorities for FY16: (1) improve utilization of CCHHS services by County; (2) relocate/improve community-based clinical services; (3) expand behavioral health services; (4) use more efficient inpatient and outpatient staffing modules; (5) find opportunities to bring services in-house, save $5m by maximizing the effectiveness of existing contracts; (6) new facility investment on central campus.

FY16 Budget Drivers: (1) maintain the mission to serve all in need; (2) unprecedented competition for 70% of our patients who are insured; (3) increase outpatient capacity; (4) continue to improve CCHHS financial position; (5) reduce percentage of detainees with mental/behavioral health issues.

2016 projected Payer Mix: self pay 32%, Medicaid 43%, Medicare 11%, commercial insurance 4.5%.

Budget Assumptions for FY16: (1) inpatient volume to drop 5%; (2) outpatient volume to increase 15%; (3) ER visits to stabilize; (4) CountyCare membership to stabilize at 180,000.  Board member Wayne Lerner pointed out the need to be aggressive in keeping CCHHS market share growing.  Hill Hammock asked about ability to retain annual $160m Disproportionate Share Hospital (DSH) payment.  Board member Emilie Junge spoke of the need for adequate parking.  (5) lower direct support from Cook County taxes post ACA; (6) invest in new clinical services to remain competitive; (7) new Fantus Clinic to be located within Stroger Hospital at a cost of about $10m; (8) new regional ambulatory center to serve Provident community projected to cost $40-$50m (County has funds set aside for this) to open after 2016; (9) identify options for a more efficient cost effective regional ambulatory center to serve south suburban population; (10) expand behavioral health services to reduce ED visits/hospitalizations.  The hope is to replace 3 clinics per year; the new third party CountyCare administrator is expected to yield savings; more care coordination is beginning to be done at the provider level, particularly by nurses.

Revenue Assumptions: (1) CCHHS offers the best ophthalmology care in Cook County; this service can grow; (2) outpatient specialty surgeries can grow; (3) operations improvements can save money.  $276m in fee for service revenue is anticipated in FY16. The per-patient-per-month fee is negotiated with Medicare each year.

Revenue Enhancement: (1) improve preauthorization for Medicaid; (2) put coders in clinical areas to capture more accurate diagnoses; (3) e-consult for early communication between CCHHS specialists and other primary care physicians; (4) increase number of exam rooms; (5) open clinics on Saturdays.

Revenue by Source: CountyCare $952,421,286, accounting for 62% of FY16 budget; Cook County Health Fund Allocation $125m, down from $164m in 2015;

Revenue by Expense: (1) FTE estimated count 6,736 (stable, but to include more coders); (2) $13m maintenance and utility cost; (3) pharmacy and medical supply price up; (4) unreimbursed care costs include $86m for correctional health, $15m for public health, and $370m in uncompensated care.

EXPENDITURES
FY2014: $1,371b          FY2015: $1,712b          Projected FY2016: $1,714 billion 

FY2016 by category:
Hospital Based Services $716m; CountyCare $646m; Admin $128m; Ambulatory Services $123m; Correctional Health $86m; Public Health $15m.

Projected Budget stable 2017-2018 based on (1) hospital-based population drop (2) CountyCare income drop; (3) admin same; (4) ambulatory care increase; (5) correctional health decrease due to decreased jail population; (6) public health increase.

Board Chair Hill Hammock commended Elwell and budget team for its carefully considered projections:This is the most thorough, transparent, effective budget I’ve seen; it’s the way we’re going to get through this ACA transformation.”   Budget was unanimously approved by the board and must now have final approval by the Cook County Board.

ACTION ITEMS: request for board approval of CCHHS administration’s submittal of documentation for Provident Hospital to the Illinois Health Facilities and Services Review Board for the following: (1) Notice of intent – to continue intensive care unit (ICU) service with reduction from 11 to 6 beds; (2) certificate of exemption – not to re-open the Obstetrics Unit; change status of services from suspended to discontinued.

Dr. Shannon explained that in 2011, Provident suspended critical care; no ambulances stop at their ED;  Provident can’t compete with FQHCs and other hospitals in Obstetrics, only serving 800 patients per year at Stroger. Women now don’t choose Provident; a critical number of deliveries is needed to justify the cost.  Board member Carmen Velasquez opposed closing the unit; board member Emilie Junge said she had not been given enough information to make a confident decision.  Collens pointed out that these services have not been available for 4 years, and patients have found other sources during those years; data indicate that adequate services are available at other area health facilities; the budget would be impacted by continuing these services.  Since the Illinois health Facilities Review board won’t meet again until November, it was decided to postpone the decisions on Provident until the September CCHHS board meeting, and to provide more data on this matter to board members.

submitted by Linda Christianson

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